GearHeads Forum

Hello,

When I try and open Gearotic Thoughts i get this error (below), I'm not sure why? I'm running windows 7 and Gearotic Motion works fine.

"The application has failed to start because its side-by-side configuration is incorrect. Please see the applications event log or use the command-line sxstrace.exe tool for more detail."

Hi Bryant:

  This link seems to show people who have that error have a runtime thats a bit old.. You can download a
newer runtime here..

http://answers.microsoft.com/en-us/wind ... 5e18e3f3ef

Thx
Art

Hi Art,

The downloads did not correct the issue, I shut down and rebooted the computer but still not resolved. Maybe I should try uninstalling GM and re-install with current updates?

Many Thanks,
Bryant

Unfortunately uninstalling and re-installing did not work.

Hi Bryant:

Try this link, it shows a series of steps to be done to get rid of that error.

http://support.microsoft.com/kb/2525435

  Let me know if this works for you, Id be interested in knowing for future..

Art

Hi Art,

Thank you for the excellent support. I went through the entire process and found that there were no discrepancies that needed to be changed. What I did discover is that microsoft access is not installed correctly on my computer and I will need to re-install access, it will not open. That may be what is causing the problem. I will not have a chance to do this until Monday. I will let you know.

Thanks again,
Bryant

I have just done a complete reinstall of windows 7 64 bit and I have the same error when trying to start Gearotic.  It was working before the format and reinstall...

The event log says..


Activation context generation failed for "C:\Gearotic Motion\Gearotic.exe". Dependent Assembly Microsoft.VC90.OpenMP,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found. Please use sxstrace.exe for detailed diagnosis.

Edit: All solved... It is the Microsoft visual C++ 2008 SP1 x86 file that was needed...

Thanks for the support guys..


Cheers
Bob

just for the record , the 2008 x86 sp1 version of the c++ redistributables is needed for windows 8.1 also (for the side by side error)

Thanks for the info Richard..


Cheers
Bob