Improper shutdown detected, then crashes

[.RC.]

I decided to update to the latest release, but after an install I go to start gearotic and it says improper shut down detected.  I click No or Yes then it says it has stopped working.

Starting vexx just says it has stopped working.

Starting as admin makes no difference.  Installed to C root folder.

Running Win 7 64 bit home.  All updates installed.

Edit:  Ok you can disregard this.  I failed to do the the first step of computer help support.  Did you switch it off and on again.  Did that and now it works.

[ArtF]

Hi:

  Thanks for the notification anyway ,its interesting it did that till reboot. Ill keep
that in mind for future reports.

Thx
Art

[SerVo]

so you made?
write in more detail, I had the same problem (( ???

[ArtF]

Hi Servo:

  Is it Vexx that locks up on you, or Gearotic?

Art

[SerVo]

Vexx same no open((

[ArtF]

Is this with Win7 or Win10?
  Does gearotic run, but not vexx?

Thx
Art

[SerVo]

win10
Gearotic when run Improper shutdown detected
Vexx not run(((

[ArtF]

Hi Servo:

  That message means the last run of gearotic had trouble so it wants to know if it should reset all variables back to defaults. I do have reports from about 3 people who have
this issue with Win10. Im sorry that I have no solution at this time. One person reported
a reinstall of Win10 fixed his issue. You should try "Run as Admin" just in case its a
permissions issue. Also, make sure its installed to C:\Gearotic as per the default. Moving
it to ../Programs files/ will cause it to fail on some systems.

Art

[clasi]

Hi Art, I'm Chris and I have the same problem. I have used your wonderful Gearotic for years now on my Win10 PC but at some day it has stopped working.

When I try to open "Gearotic" from the Desktop I get the following error message:
"Improper Shutdown detected. Do you wish to reset all defaults in an effort to stop crashing? This may not be required and you should answer NO the first time you see this message".
I have tried "NO" and "YES" but the result is always the same. Nothing happens except the error report window is closing.

I have installed the latest version of Gearotic yesterday to "C:\Gearotic Motion" but the problem is still the same. "Run as Admin" makes also no difference.
For testing I have made a second installation at my second Win10 PC and there is everything fine. I can open Gearotic without any problems.

It would be great if I can use Gearotic again at my main computer. Do you have a solution that does not include a complete reinstallation of Windows 10?

[ArtF]

Hi Chris:

Sorry I missed this message. It was stuck in a notifications folder.

You can delete the registry key, it may contain a stuck variable I hadn't thought could get corrupted.
Let me know if you still need to do this, Ill guide you through it.

Thanks, sorry again for the delayed response.
Art